Payment Policy
Payment Policy
At Aloralamps, we are committed to providing a secure, convenient, and transparent checkout experience. Please review the following payment information before placing your order.
Accepted Payment Methods
We currently accept the following payment methods through our secure checkout:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Shop Pay
- Other payment methods displayed during checkout (where available)
All payments are processed securely through Shopify Payments. We do not store or have access to your complete payment card information.
Payment Authorization
Payment is authorized and charged at the time your order is placed.
Orders will only be processed after successful payment authorization. If payment cannot be completed or is declined by your payment provider, the order will not be confirmed.
Currency
All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.
If you are purchasing from outside the United States, your card issuer or payment provider may apply currency conversion based on its own exchange rate and policies.
Order Confirmation
After your payment has been successfully completed, you will receive an order confirmation email containing your order details.
If you do not receive a confirmation email within a reasonable period after placing your order, please contact us at support@aloralamps.com.
Payment Security
Protecting your payment information is a priority.
Our checkout is secured using industry-standard encryption and security technologies provided by Shopify Payments to help protect your payment information during transmission.
Aloralamps does not collect or store your full credit card information.
Payment Verification
In certain circumstances, additional verification may be required to protect customers and prevent fraudulent transactions.
If additional information is needed to verify an order, our customer support team will contact you using the email address or phone number provided during checkout.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Refund processing times may vary depending on your financial institution or payment provider. Please refer to our Refund Policy for additional information.
Contact Us
If you have any questions regarding payments or billing, please contact us:
Aloralamps Inc
Email: support@aloralamps.com
Phone: +1 (410) 240-8062
Business Address:
611 W 6th St Ste 2800
Los Angeles, CA 90017
United States